Co-op kicks off biggest value campaign with Aldi price match push
Amrit VirdiThe campaign supporting the scheme aims to address perceptions price is a “challenge” in convenience store settings.
The campaign supporting the scheme aims to address perceptions price is a “challenge” in convenience store settings.
Lidl’s festive success comes as Co-op, Morrisons and Asda unveil new price matching and store strategies for 2025.
Co-op’s chief membership and customer officer Kenyatte Nelson says “simplicity” of communication helps him better connect with those at the top of the business to drive the importance of its membership scheme.
Co-op claims to be “firmly” on track to reach 8 million members by 2030, having grown its scheme to 5.5 million members already.
The Co-op is launching a campaign as part of its recently launched ‘Owned By You. Right By You’ brand platform to promote diversity and unity across UK communities against backdrop of civil unrest.
‘Owned By You, Right By You’ is the brand’s biggest marketing investment in eight years, aiming to boost membership and awareness of the Co-op’s broader role in society.
Co-op’s foray into the retail media network space comes off the back of an increased focus on first-party data and membership scheme changes.
Co-op, which introduced member pricing last year, will now abandon its rewards-based system in favour of focusing on “much more rewarding” exclusive discounts.
Speaking on a panel at Marketing Week’s Festival of Marketing, marketers from Manchester United and the Co-op examined the point of creativity.
Co-op is hot on the heels of Sainsbury’s, which introduced Nectar Prices last week, and Tesco, the first brand to launch exclusive prices for loyalty card holders.
The uplift follows the launch of the group’s new food strategy in September, which included a £37m investment in price.
Nelson joins The Co-op Group as its first chief customer officer in nearly two years, following a challenging 12 months for the business.
Jones’s departure follows mass redundancies at the group and the launch of a new strategy for its food and retail business last month.
The grocer also plans to treble its franchise store network, expand delivery partnerships, simplify and reduce its range, and improve its loyalty proposition.
Co-op is making 400 redundancies at its head office as it faces increased costs and a “tough” economic environment.