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News Uncategorized

Co-op kicks off biggest value campaign with Aldi price match push

Amrit Virdi

The campaign supporting the scheme aims to address perceptions price is a “challenge” in convenience store settings.

25 Mar 2025 5:13 pm
News Uncategorized

Lidl delivers record festive sales with £1bn Christmas turnover

Amrit Virdi

Lidl’s festive success comes as Co-op, Morrisons and Asda unveil new price matching and store strategies for 2025.

2 Jan 2025 12:53 pm
News Uncategorized

Co-op’s top marketer on why being an ‘oversimplifier’ is his ‘superpower’ in the boardroom

Grace Gollasch

Co-op’s chief membership and customer officer Kenyatte Nelson says “simplicity” of communication helps him better connect with those at the top of the business to drive the importance of its membership scheme.

4 Oct 2024 1:59 pm
News Uncategorized

Co-op grows membership scheme by 20% in first half

Niamh Carroll

Co-op claims to be “firmly” on track to reach 8 million members by 2030, having grown its scheme to 5.5 million members already.

25 Sep 2024 4:24 pm
News Uncategorized

‘Challenged to take action’: Co-op launches inclusivity campaign in response to member requests

Hannah Rashbass

The Co-op is launching a campaign as part of its recently launched ‘Owned By You. Right By You’ brand platform to promote diversity and unity across UK communities against backdrop of civil unrest.

23 Sep 2024 11:18 am
News Uncategorized

‘We need to find a way to reconnect’: Inside the Co-op’s new brand platform

Ellen Hammett

‘Owned By You, Right By You’ is the brand’s biggest marketing investment in eight years, aiming to boost membership and awareness of the Co-op’s broader role in society.

17 Jul 2024 9:00 am
News Uncategorized

Co-op joins retail media network race

Molly Innes

Co-op’s foray into the retail media network space comes off the back of an increased focus on first-party data and membership scheme changes. 

31 Jan 2024 2:59 pm
Co-op
News Uncategorized

Co-op overhauls loyalty scheme to focus exclusively on member pricing

Niamh Carroll

Co-op, which introduced member pricing last year, will now abandon its rewards-based system in favour of focusing on “much more rewarding” exclusive discounts.

16 Jan 2024 1:13 pm
The Co-op
News Uncategorized

‘It lost its way’: Co-op’s top marketer on doing a better job at highlighting membership

Chris Sutcliffe

Speaking on a panel at Marketing Week’s Festival of Marketing, marketers from Manchester United and the Co-op examined the point of creativity.

5 Oct 2023 3:36 pm
News Uncategorized

Co-op introduces exclusive discounts for loyalty members

Matthew Valentine

Co-op is hot on the heels of Sainsbury’s, which introduced Nectar Prices last week, and Tesco, the first brand to launch exclusive prices for loyalty card holders.

20 Apr 2023 1:30 pm
News Uncategorized

Co-op to increase focus on loyalty scheme following £130m revenue boost in food

Michaela Jefferson

The uplift follows the launch of the group’s new food strategy in September, which included a £37m investment in price.

5 Apr 2023 12:55 pm
News Uncategorized

Co-op revives chief customer officer role with hire of N Brown Group’s Kenyatte Nelson

Niamh Carroll

Nelson joins The Co-op Group as its first chief customer officer in nearly two years, following a challenging 12 months for the business.

10 Jan 2023 2:00 pm
News Uncategorized

Co-op’s marketing boss Ali Jones leaves business

Michaela Jefferson

Jones’s departure follows mass redundancies at the group and the launch of a new strategy for its food and retail business last month.

18 Oct 2022 1:12 pm
Co-op
News Uncategorized

Co-op to invest £37m in lower prices following profit dip

Michaela Jefferson

The grocer also plans to treble its franchise store network, expand delivery partnerships, simplify and reduce its range, and improve its loyalty proposition.

29 Sep 2022 12:50 pm
Co-op
News Uncategorized

Co-op to cut marketing and customer roles by a fifth

Niamh Carroll

Co-op is making 400 redundancies at its head office as it faces increased costs and a “tough” economic environment.

25 Jul 2022 1:05 pm
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