Unilever must learn you can’t outsource trust to influencers
Helen EdwardsThe FMCG giant’s influencer-led strategy risks depleting trust in its brands, under the wrongheaded assumption that brand communications are “suspicious”.
The FMCG giant’s influencer-led strategy risks depleting trust in its brands, under the wrongheaded assumption that brand communications are “suspicious”.
Consumers are “much more discerning” about brands, claims Unilever’s new CEO, meaning the company is investing in communication “in which others speak about [its] brands”.
After recruiting Kendall Jenner for its latest campaign, Adanola believes a mix of virality, social-first thinking and ditching discounts will help the brand scale.
By utilising its store colleagues, Marks & Spencer is taking an innovative approach to social media to meet consumers where they are.
The Teenage Cancer Trust is using partnerships and influencer tie-ups to reach a broader audience, focusing its messaging around why it exists.
More than just sending a picture and caption to post, the professionalisation of influencer marketing means brands need to rethink the briefing process.
Measuring influencer ROI may be new territory for many brands, but are they missing a trick by failing to see creators as a brand building channel?
Just because you own a phone doesn’t mean you know how to be a creator or how regulation works, say the ASA and the Influencer Marketing Trade Body.
With brands predicted to have spent £870m on influencer tie-ups in 2024 alone, accurately measuring their impact will become even more important in 2025.
Media fragmentation means new channels are popping up all the time. B2B marketers share the opportunities and challenges of testing these new spaces.
From Oasis’s ticket sales drawing attention to the dark side of dynamic pricing to online brand safety taking a hit and questionable recruitment practices, it’s not been a great year for all in the industry.
Advocating the need to “fight for your project” when it comes to social, NYX’s comms director discusses the value of choosing influencers “wisely”.
Marketers are capitalising on creators to give their brand a voice, personality and reach in their communities – meaning they blend into culture.
Inspired by the fashion industry’s success with social shopping, First Choice launched an influencer marketing campaign to entice the next generation of holiday-goers.
From collaborating with key opinion leaders in China to driving “incremental revenue” through live shopping, brands are using social commerce to reach new demographics.
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